Privacy policy
Privacy Policy
At Everstride, we respect your personal privacy and are fully committed to safeguarding your data. This Privacy Policy details how Everstride (“we”, “us”, or “our”) gathers, utilizes, and discloses your personal information when you browse or complete a purchase on everstridesocks.com.
1. Information We Collect
When you visit our store or submit an order, we collect specific details, which may include:
- Your full name
- Email address
- Billing address and shipping destination
- Payment information
- Purchase history
- Device characteristics
- IP address
- Browser specifications and cookie identifiers
- Data regarding your navigation and interactions on our site
This data is gathered when you actively perform actions such as:
- Browsing through our store pages
- Completing a checkout transaction
- Enrolling in our email or SMS newsletters
- Reaching out to our customer support at supporteverstride@gmail.com
- Entering company contests, promotions, or surveys
2. How We Use Your Information
We utilize the collected information to:
- Process, manage, and deliver your orders
- Provide dedicated customer service
- Send tracking details and order status notifications
- Optimize our website design and general user experience
- Identify fraudulent activities and protect platform security
- Deliver tailored marketing and advertising campaigns
- Send newsletter updates and text messages (only if explicit consent is given)
3. Cookies & Tracking Technologies
We employ cookies and related tracking mechanisms to enhance your browsing flow and support the core functionalities of our platform.
Cookies assist us to:
- Retain products currently placed in your shopping cart
- Save your preferred site settings
- Evaluate website traffic patterns and overall performance
- Deliver customized promotional materials
Our platform also leverages tracking cookies to monitor items added to your checkout session, including instances of cart abandonment. This data is utilized to determine the appropriate timing for automated checkout reminder messages sent via SMS text.
You retain the ability to disable or manage cookies through your web browser preferences at any point.
4. Email & SMS Marketing
By opting into our digital marketing updates, you may receive communications containing:
- Seasonal promotions
- New product arrivals
- Abandoned cart alerts
- Educational content and articles
- Member-exclusive discounts
You can revoke your consent at any time by clicking the "unsubscribe" link found in our emails or by texting STOP in response to our SMS marketing messages.
Agreeing to receive promotional messages is completely voluntary and is not a requirement to make a purchase.
Standard carrier messaging and data charges may apply.
5. Sharing Your Information
We only disclose your information to reliable third-party service providers essential for conducting our business activities and serving you, including:
- Shopify (our host platform)
- Payment gateways and processors
- Postal and delivery couriers
- Email and text marketing solutions
- Analytics and online advertising partners
We strictly do not sell your personal data to third parties.
Please note that text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers necessary to deliver SMS services.
6. Payments
Financial transactions are securely managed via encrypted third-party processors, including Shopify Payments and PayPal.
Our company does not store or have access to your full credit card credentials on our internal servers.
7. Advertising & Analytics
We utilize industry analytical tools such as:
- Google Analytics
- Meta Pixel
- Google Ads
- Klaviyo
- Shopify built-in analytics
These services allow us to study user engagement, improve platform efficiency, and deliver appropriate advertising messages.
External marketing partners may deploy tracking technologies to customize the advertisements you encounter across the internet.
You can adjust these settings directly within your device browser or through specialized opt-out platforms.
8. Your Privacy Rights
Depending on your country or state of residence, you may possess the right to:
- Review the personal data we store about you
- Amend or correct outdated details
- Enforce the complete erasure of your information
- Opt out of receiving company marketing
- Restrict or object to specific data processing workflows
To enforce any of these rights, please contact our privacy compliance team at: supporteverstride@gmail.com
9. Data Retention
We maintain your personal records only for the duration required to:
- Fulfill the services outlined here
- Meet legal and regulatory requirements
- Settle legal disputes
- Enforce our binding customer agreements
10. Security
We implement robust, industry-standard safety protocols, including advanced SSL encryption, to secure your private data.
Please note, however, that no digital transmission over the internet or storage method can be certified as 100% secure.
11. Changes to This Policy
We reserve the right to revise this Privacy Policy periodically to reflect changes in our operational procedures or legal requirements.
All revisions will become effective immediately upon being published on this page.
12. Contact Us
For any clarifications regarding our privacy practices or your data, please send an inquiry to supporteverstride@gmail.com.
Terms & Conditions
Overview
This web store is managed by Everstride. Across this platform, the terms “we”, “us” and “our” refer directly to Everstride. By accessing our site or purchasing goods from us, you agree to be legally bound by the following Terms & Conditions, along with all associated guidelines mentioned herein. If you disagree with any part of these terms, please stop using our website and services immediately.
Eligibility
By interacting with this platform, you represent that:
- You have reached the legal age of majority in your specific province, state, or country of residence, or
- You have obtained explicit consent from your legal guardian or parent to use this site.
You are strictly prohibited from utilizing our goods or website for any illegal, unauthorized, or restricted activities.